Privacy Policy

Privacy Policy
Effective Date: May 27, 2025

R&D Laboratory Equipment (“we,” “our,” or “us”) values your privacy. This Privacy Policy describes how we collect, use, and share your personal information when you visit or make a purchase from https://rdlaboratoryequipment.com.

1. Information We Collect

We collect the following categories of personal information:

  • Identifiers: Name, email address, shipping/billing address, phone number

  • Commercial Information: Products purchased, order history, returns

  • Device Information: IP address, browser type, operating system, referral site

  • Cookies and Analytics Data: Session behavior, preferences, interactions

2. How We Use Your Information

We use your information to:

  • Fulfill orders and process payments

  • Communicate about your order, delivery, or account

  • Provide customer support

  • Improve our website and services

  • Prevent fraud and ensure security

  • Comply with legal obligations

3. How We Share Information

We may share your personal information with:

  • Service Providers (e.g., Shopify, shipping carriers, payment processors)

  • Analytics Tools (e.g., Google Analytics)

  • Law Enforcement if required by law or to protect our rights

We do not sell or share your personal information for third-party marketing.

4. California Privacy Rights

If you are a California resident, you have the right to:

  • Know what personal information we collect, use, and disclose

  • Request deletion of your personal information

  • Correct inaccurate personal information

  • Opt out of the sale or sharing of your personal information

  • Limit use and disclosure of sensitive personal information (if collected)

  • Not be discriminated against for exercising your rights

To exercise your rights, please email us at info@rdlaboratoryequipment.com or submit a request through our contact form.

5. Data Retention

We retain personal information for as long as necessary to:

  • Fulfill orders and services

  • Comply with legal obligations

  • Maintain business records

When no longer needed, we securely delete or anonymize your information.

6. Cookies and Tracking Technologies

We use cookies and tracking technologies to:

  • Enable site functionality

  • Analyze usage and traffic

  • Personalize content and ads

You may manage cookies in your browser settings.

7. Children’s Privacy

We do not knowingly collect personal information from children under the age of 16. If you are a parent or guardian and believe your child has provided personal information to us, please contact us.

8. Updates to This Policy

We may update this Privacy Policy at any time. Changes will be posted here with a revised effective date. We encourage you to review it periodically.

9. Contact Us

If you have questions about this Privacy Policy or your personal information, you may contact us at:

R&D Laboratory Equipment
1222 N Magnolia Ave, El Cajon, CA 92020
Email: info@rdlaboratoryequipment.com
Phone: (619) 518-3883
Website: https://rdlaboratoryequipment.com